Hospitality tips

Category: Hospitality tips

At the end of the day

Beds are part and parcel of furnishings and fittings, and are important indicators of the overall quality of the establishment.

Category: Hospitality tips

Guest amenities

Guest Amenities or Hotel Toiletries are complimentary items supplied by the hotel / guest house for the guests’ convenience.

Category: Hospitality tips

The mingling muddle

How much should you mingle with your guests?

Category: Hospitality tips

The Name of the Game

Ever needed tomato sauce for your chips, and then tried to grab the attention of the waitron walking past?

Category: Hospitality tips

DIY headboard

Few things complement a good bed quite as well as a stunning headboard and some elegant linen. A beautiful headboard can make such a statement and can completely change a room.

Category: Hospitality tips

Six easy steps to a healthy lawn

Almost every establishment in the country has at least a patch of lawn that needs to be lovingly tended to ensure that it doesn’t disappoint.

Category: Hospitality tips

Answer the call

Bev Balusik, an assessor for the AA Quality Assured Accommodation Programme, has years of experience in the hospitality industry and her personal passion is service standards.

Category: Hospitality tips

Furniture care and maintenance

There is no getting away from the fact that good quality furniture, whether it is indoor or out, needs to be cared for and maintained.

Category: Hospitality tips

Taking a reservation

When you take a reservation from a guest or from a travel agent / tour operator on behalf of guests you are entering into a contract: you are renting out accommodation in exchange for the money which you will receive.

Category: Hospitality tips

The difference between a sauce and a dressing

What's the difference between a sauce and a dressing?