Beds are part and parcel of furnishings and fittings, and are important indicators of the overall quality of the establishment.

Guest Amenities or Hotel Toiletries are complimentary items supplied by the hotel / guest house for the guests’ convenience.

How much should you mingle with your guests?

Ever needed tomato sauce for your chips, and then tried to grab the attention of the waitron walking past?

Few things complement a good bed quite as well as a stunning headboard and some elegant linen. A beautiful headboard can make such a statement and can completely change a room.

Almost every establishment in the country has at least a patch of lawn that needs to be lovingly tended to ensure that it doesn’t disappoint.

Bev Balusik, an assessor for the AA Quality Assured Accommodation Programme, has years of experience in the hospitality industry and her personal passion is service standards.

There is no getting away from the fact that good quality furniture, whether it is indoor or out, needs to be cared for and maintained.

When you take a reservation from a guest or from a travel agent / tour operator on behalf of guests you are entering into a contract: you are renting out accommodation in exchange for the money which you will receive.

What's the difference between a sauce and a dressing?