Hospitality tips

Category: Hospitality tips

Little touches make for a big welcome

It's the little things that add warmth to any experience.

Category: Hospitality tips

Linen Lingo

Knowing a little more about linen can take a lot of pain out the purchasing process, especially if you are ordering items online or over the phone.

Category: Hospitality tips

Versatile space

How often have you wished that the bedrooms in your establishment were a little bigger, or that you had the space to accommodate a few more people in your breakfast room?

Category: Hospitality tips

Inform your guests of crime and safety issues

Sunny skies, beautiful beaches, vibrant cities, top-class wildlife experiences …there is one blemish on this otherwise rosy picture…

Category: Hospitality tips

A tribute to Noah and how little squiggles could have a negative impact on your business.

Much to my chagrin, the written word is not appreciated nearly as much as it used to be.

Category: Hospitality tips

Under one roof

The wonderful thing about trade shows is that you can gather a lot of information about a large variety of products and services in a relatively short space of time without too much effort.

Category: Hospitality tips

How dare they?

Receiving a guest complaint is never nice and sometimes it can be just the thing to send you over the edge...

Category: Hospitality tips

Exchanging knitting needles for a hammer and nails.

Are you the type of lady who fixes something herself, or do you call the handyman?

Category: Hospitality tips

How do you greet your guests?

How you greet your guests sets the tone for their entire stay with you.

Category: Hospitality tips

Lighten up!

Creative and practical lighting, if used effectively, can transform any room from a dull and plain affair to one that has style, grace and plenty of character.